High priority Can't export SH3D from online version

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mconstancia
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Can't export SH3D from online version

Post by mconstancia »

I started several projects using the online version, and have just installed the software (paid Mac version). I have tried to export my projects from the online version so I can open them with the application on my computer, but I am getting this error message every time.

"Can't create SH3D file"

I saw through the forum that another user had similar trouble because some element of their project was buggy, but if that's the case I have no idea how to find out which element might be causing mine to do the same.
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Puybaret
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Re: Can't export SH3D from online version

Post by Puybaret »

Under which system and java version (look in about dialog shown by clicking on the last button of the toolbar) did you try to export your projects?
Emmanuel Puybaret, Sweet Home 3D creator
moment22
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Re: Can't export SH3D from online version

Post by moment22 »

i have the same problem. Updated Java, restarted, tried to change filename but i just came export. Any idea?
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Puybaret
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Re: Can't export SH3D from online version

Post by Puybaret »

Same problem, but still missing details about your system and Java version. Sorry I can't help without these details [:(]
Emmanuel Puybaret, Sweet Home 3D creator
moment22
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Re: Can't export SH3D from online version

Post by moment22 »

OSX 10.10.5
Java applet Version 1.0(1.0)
Java version 1.8.0_60 / 64 bit / 0.6 GB max
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Puybaret
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Re: Can't export SH3D from online version

Post by Puybaret »

moment22, if you use Safari and want to import/export files on your computer, you should open its Preferences, select Security > Website Settings for Internet Plugins > Java and choose Unsafe mode for www.sweethome3d.com web site. But from the attempt I just tried, Safari won't let me select Unsafe mode anymore. [X-(]
If it's not possible for you too, just use Firefox!
Emmanuel Puybaret, Sweet Home 3D creator
moment22
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Joined: Fri Oct 09, 2015 8:53 am

Re: Can't export SH3D from online version

Post by moment22 »

Thanks! Didn´t get it to work with safari but with Firefox it worked like a charm.
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