Can't Open Home

[kcrafton]

I have been working on a project for a few days now and it suddenly will not open. I know I saved it properly before I closed my laptop, and it would not open when I restarted, and displays the message Can't Open Home: "<file name>" I have tried looking in the AppData folder for a working saved copy, but no luck. I do not know if my file got corrupted, but I could use some help. I am running Windows 8.1 on an HP Stream 11 (2.16 GHz Intel Celeron Processor, 2GB RAM, 32 GB Hard drive, & an additional 64 GB SD card where I keep my 3d home program and saved files) I can open other homes without issue, but I have lost the most recent one I was working on, and was really enjoying how it was turning out. Can you help me recover it?

[Puybaret]

Please, [url=mailto:[email protected]]send me[/url] your file. I'll try to recover it.

[kcrafton]

Thank you, I just sent it to you.

[Puybaret]

Sorry kcrafton, your file can't be repaired. It's full of zeros i.e. it contains no usable data and I don't think it's a direct issue in the program (see this thread in French).
It's not the first time I've seen this issue, but as nobody reported it during the past months, I hoped it would have been fixed. What version of Java do you use (see About dialog box)?

[kcrafton]

I saved this file in several locations, because this has happened to me once before. Can I try to send you another copy that I saved in a sub-folder on my desktop? I do not believe I have Java installed at all on this machine, because I use the Chrome web browser, and it no longer supports java script.

[Puybaret]

The second file you sent has the same issue (a file full of zeros). [:(]

Sweet Home 3D always run with Java, and if you didn't notice, this is probably because you use Sweet Home 3D installer version which embeds a private copy of Java. Please, choose Help > About Sweet Home 3D menu item and report here the versions you use, like in the following capture which shows version 4.3 for Sweet Home 3D and 1.6.0_45 for Java: