Program goes black

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Questions about Sweet Home 3D installation [img]http://www.sweethome3d.com/images/flags/en_small.gif[/img]
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rantsu
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Program goes black

Post by rantsu »

When installing the new version (5.3 and 5.4) of sweet home to open the second after it goes to black, I use win vista and updated java, I do not know what I can do, I hope someone can help me ...
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Puybaret
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Re: Program goes black

Post by Puybaret »

Do you mean that the whole window is black, or only the 3D view (the part at the bottom right)?
There was a major change on the management of the 3D view between version 5.2 and 5.3. Does it work with version 5.2?
Emmanuel Puybaret, Sweet Home 3D creator
rantsu
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Re: Program goes black

Post by rantsu »

The program window if it opens, maybe 2 seconds pass and the notebook screen goes black and the program is closed
The version 5.2 works perfectly everything, is when I do the update I appeared the problem
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bdfd
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Re: Program goes black

Post by bdfd »

I had the same problem with a computer of 2010 (it had to stay in 4.6 !!!). [:D]
This was due to the opengl and directx drivers. [X-(]

Try updating them if you have not already done so.
Verify java update.

What year is your notebook, your OS ?

Good luck.

[:)]
Evil progresses when good people do nothing!
---
SH3D 7.1 and nothing else - W11 64b in 4K
rantsu
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Re: Program goes black

Post by rantsu »

Hello, bdfd

Good look for both drivers and only appears directx 11
Java version 8 update121
My notebook is from 2007 win vista home basic 32 bits

Always try to have everything updated the only guy who does not want to update is adobe

I do not know what else can I tell you a weird problem, right?
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