Unable to open .sh3d file (OSX 10.12.6)

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How can I do this? [img]http://www.sweethome3d.com/images/flags/en_small.gif[/img]
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thenewarchitect
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Unable to open .sh3d file (OSX 10.12.6)

Post by thenewarchitect »

Yesterday, I worked on a room as a part of a project and saved multiple times during the process of making it. Today, I tried opening the file and an error came up, saying that the file could not be opened. The product is good and really helped me but there's a serious problem when a file can't be opened by the same application and others have reported the same issue. I hope that if I was to move on, this would not happen again.
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Puybaret
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Re: Unable to open .sh3d file (OSX 10.12.6)

Post by Puybaret »

Please send your file to [url=mailto:[email protected]]me[/url], I'll have a look at it. It's not possible to guess your problem with so little info.
Emmanuel Puybaret, Sweet Home 3D creator
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Puybaret
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Re: Unable to open .sh3d file (OSX 10.12.6)

Post by Puybaret »

I just tried to open the file you sent without problem.
What version of Sweet Home 3D do you use? What error do you get?
Emmanuel Puybaret, Sweet Home 3D creator
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thenewarchitect
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Re: Unable to open .sh3d file (OSX 10.12.6)

Post by thenewarchitect »

I just realised that I never moved the SweetHome3D app from the downloads to the applications and assumed I did so I tried opening the file with a similar application...

*facepalm* Thanks anyway
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Puybaret
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Re: Unable to open .sh3d file (OSX 10.12.6)

Post by Puybaret »

Thanks for your feedback. At least, you found out the reason of your problem... [:)]
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Jdemeri
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Re: Unable to open .sh3d file (OSX 10.12.6)

Post by Jdemeri »

I just downloaded this Sweet Home 3D version 5.7 and after days of working on a house drawing which I was handling fine - out of nowhere I lost both the house or plan view along with the 3D view. I tried everything to recapture the views and that was extremely frustratingl as I have been unsuccessful. Yet the file is like 1.35MB so I think the data is there but I just cannot see it? Can someone help me?
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