App crashes when returning from sleep on different screen size

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rhuan.barreto
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Joined: Wed Nov 20, 2019 7:53 am
Country: Norway

App crashes when returning from sleep on different screen size

Post by rhuan.barreto »

Hi! I have the paid version from Mac App Store because I wanted to help the development of this great piece of software! But i'm having a problem. I will show the case.

- I connect my MacBook Pro (Retina, 13-inch, Mid 2014) to two external screens (1920x1080p) using the Mini DisplayPort ports. Then I close the MacBook lid and use only the two screens. Sometimes I don't even open the lid. I can connect and start working.
- I use the app normally.
- Then I disconnect the cables with the MacBook lid closed and go home.
- When I arrive home, I open the MacBook with no extra screens. The app crashes. Keep in loading state and I need to force close of it. I always send the report to Apple. Hope you get the reports.

How can this be fixed?
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Puybaret
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Re: App crashes when returning from sleep on different screen size

Post by Puybaret »

Apple never sent me any crash report, but still you were right to send it to them because it could help them to fix the issue if it’s a bug in macOS.
What system do you use?
Emmanuel Puybaret, Sweet Home 3D creator
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