All of my models and textures are lost

mngoc272 · Post by **mngoc272** » Wed Jun 06, 2018 7:48 am

Hi everyone. Today when I opened Sweethome3D, I realized that all of the models I downloaded and my textures were lost. I have lots of models and textures that I don't want to lose [:((] [:((] . What can I do to get them back?

dorin · Post by **dorin** » Wed Jun 06, 2018 12:42 pm

After stop crying maybe tell us something about system, what kind of SH3D You use and what java (8,9,10).
I believe all Your file are on their place but You can't see them from SH3D. Usually is a java version problem.

mngoc272 · Post by **mngoc272** » Tue Jun 12, 2018 3:35 pm

I use SH3D version 5.7
Java version 1.8.0_162 / 32 bit / 0.6 GB
Max Java 3D version 1.6.0

Puybaret · Post by **Puybaret** » Tue Jun 12, 2018 4:37 pm

Under Windows, imported 3D models and textures are stored in [font=courier new]C:\Users\user\AppData\Roaming\eTeks\Sweet Home 3D[/font] folder where [font=courier new]user[/font] is your login. Can you check if this folder is empty? Or maybe you use another profile/login?

mngoc272 · Post by **mngoc272** » Mon Jun 25, 2018 4:41 am

This folder has a xml file 5 subfolders, four of which are empty except the Work folder

All of my models and textures are lost