High priority Version 6.4.2 and 6.4.3 crashes on latest MacOS 11 Big Sur Beta

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Questions about Sweet Home 3D installation [img]http://www.sweethome3d.com/images/flags/en_small.gif[/img]
mmrak
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Joined: Sat Oct 17, 2020 7:33 am

Version 6.4.2 and 6.4.3 crashes on latest MacOS 11 Big Sur Beta

Post by mmrak »

Since the latest Update of Big Sur Beta Sweet Home 3D crashes on both my MacBook and on my iMac. I have tested both versions, 6.4.2 (from SourceForge) and 6.4.3 (just purchased from the App Store), both crash at startup, please see attached crashlog.

I was able to use Sweet Home 3D without issues since Beta 4 of Big Sur.

Any hints or workarounds? Uninstalling and reinstalling did not help.

Kind regards
Michael
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Puybaret
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Re: Version 6.4.2 and 6.4.3 crashes on latest MacOS 11 Big Sur Beta

Post by Puybaret »

Please report this issue to Apple and check bug ticket #976 for workarounds.
Emmanuel Puybaret, Sweet Home 3D creator
mmrak
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Re: Version 6.4.2 and 6.4.3 crashes on latest MacOS 11 Big Sur Beta

Post by mmrak »

Hi Emmanuel,

it did so and sent the bug Reports to Apple. But as I have written above its not the 3D mode that is not working, its the program that crashes at startup. So it might be a different reason.
61Xray
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Re: Version 6.4.2 and 6.4.3 crashes on latest MacOS 11 Big Sur Beta

Post by 61Xray »

Hi Emmanuel,

The crashlog gives the following error:
Exception Type: EXC_BAD_INSTRUCTION (SIGABRT)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Application Specific Information:
-[NSOpenGLContext setView:] must be called from the main thread.

Don't know if this helps.
Regards,
Michael
mmrak
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Re: Version 6.4.2 and 6.4.3 crashes on latest MacOS 11 Big Sur Beta

Post by mmrak »

Hi, is there any progress at this issue? Would be great if this problem could be fixed.
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Puybaret
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Re: Version 6.4.2 and 6.4.3 crashes on latest MacOS 11 Big Sur Beta

Post by Puybaret »

From jkrief report, it looks like the problem is fixed in macOS Beta 11.0.1 20B5012d.
If you’re able to install this Beta version, can you confirm?
Emmanuel Puybaret, Sweet Home 3D creator
lfhring
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Re: Version 6.4.2 and 6.4.3 crashes on latest MacOS 11 Big Sur Beta

Post by lfhring »

Hi friends:

I want to confirm, the program is working well again in 11.0.1 Beta
mmrak
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Re: Version 6.4.2 and 6.4.3 crashes on latest MacOS 11 Big Sur Beta

Post by mmrak »

HI, I can also confirm that the program works again :-)
shabadoga
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Joined: Sat Nov 28, 2020 5:58 pm

Re: Version 6.4.2 and 6.4.3 crashes on latest MacOS 11 Big Sur Beta

Post by shabadoga »

Hi all,
I'm trying to run version 6.4.2 on MacOS 11 Big Sur but i have no success. An alert says me to contact the developer to know if the app is compatible with this version of MacOS. Does anyone have the same problem?
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Puybaret
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Re: Version 6.4.2 and 6.4.3 crashes on latest MacOS 11 Big Sur Beta

Post by Puybaret »

Wouldn’t it be because Sweet Home 3D isn’t notarized yet (see bug #951)?
Emmanuel Puybaret, Sweet Home 3D creator
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