Update 7.0.2 Not Working on Windows 11

rblaust · Post by **rblaust** » Fri Oct 21, 2022 3:03 am

I've been using Sweet Home 3D on Windows 11 for over a year with no issues. Then I installed the 7.0.2 update version and now when I try to launch the application I get the "could not create the java virtual machine..." message. I have tried uninstalling and re-installing JAVA, rebooted (multiple times), made sure Windows was up to date, increase the RAM for JAVA and nothing has helped. Please help. As of now the application is dead.

Puybaret · Post by **Puybaret** » Fri Oct 21, 2022 10:09 am

Sweet Home 3D installer comes with its own copy of Java, and you shouldn't have to install it on your side unless you need it for other purposes. But this shouldn't cause problems too.
Did you install the 32 bit or 64 bit version (see Architecture option in installer)?

rblaust · Post by **rblaust** » Fri Oct 21, 2022 11:45 pm

I installed the 64 bit version

Puybaret · Post by **Puybaret** » Sat Oct 22, 2022 4:59 pm

Could you try to install the 32 bit version?

rblaust · Post by **rblaust** » Sun Oct 23, 2022 1:03 pm

The 32 bit version worked! Thanks for your help.

Update 7.0.2 Not Working on Windows 11